Customer Quality Support
(Customer Support, Customer Complaints)

Socionext provides detailed support in order to supply our customers stably with products in which they can feel satisfied. Specifically, we thoroughly analyze products with defects found by the customer, identify the cause, take counter-measures to prevent recurrence of the defect, and report on the status and counter-measures. We always put great effort into our analysis data for products with defects found by the customer, as it directly guides our quality improvement.